This Personal Data Protection Notice is to inform you of how OZEL® collects, processes, uses, discloses, transfers and stores your personal data. We view and treat your Personal Data seriously.

Collection of Personal Data

You may be asked to provide your Personal Data from time to time, through several sources, during your transaction and dealings with OZEL®. The Personal Data processed by us may include, but is not limited to:-

  • Name
  • Date of Birth
  • Age
  • Gender;
  • Postal address;
  • Telephone number;
  • Email address;
  • Credit card or bank account information;
  • Purchase history;
  • Information relevant to customer surveys and offers;
  • Information necessary to provide you with services offered by OZEL®;
  • Website surfing preference and history including cookies

Source of Personal Data

We may collect your Personal Data from a variety of sources including, but not limited to:-

  • when you purchase our products or services (in person, by phone, by post, electronically or via any e-commerce platforms);
  • when you communicate with us in relation to our products and services (in person, through phone, email, website, social media platforms, at any event activities or any other means);
  • when you subscribe our e-newsletter or follow and like our social media platforms’ pages;
  • when you enter or interact with us during promotions, competitions, contests, lucky draws or special events organized and sponsored by us;
  • when you participate in surveys and other types of research;
  • When you submit job application;
  • from cookies used on the website

Purpose of collecting Personal Data

We will process Personal Data for any of the following purposes, but not limited to:-

  • to process your purchase order for our products and services;
  • to respond to your requests, enquiries or feedback;
  • to comply with and to make disclosure under any applicable law, regulation, direction, court order, by laws, guidelines and codes applicable to us;
  • to conduct credit assessment, financial and background check as and when deemed necessary;
  • to maintain and update internal record keeping and corporate governance;
  • for security and fraud prevention;
  • to provide advertising and promotional materials regarding our campaign, products and services, which delivery may be via email, mail, fax, SMS, instant messaging (WhatsApp, WeChat, FB Messenger, etc.) or hand delivery to you;
  • to facilitate your participation in our events including contest, promotional activities or campaign;
  • to send festive greetings to you;
  • to conduct statistical analysis;
  • to process your job application;
  • any other purposes related to our business

Protection of Personal Data

OZEL® takes the necessary precautions, both administrative and technical to safeguard your personal data against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.

Retention of Personal Data

OZEL® will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.

Disclosure and Transfer

Your personal data provided to OZEL® shall be kept confidential, except to disclose to the following parties, but not limited to:-

  • associated holdings and subsidiaries companies of OZEL®, including those incorporated in the future;
  • our auditors, consultants, lawyers, agents, accountants and/or advisors;
  • our business partners and affiliates;
  • government agencies, statutory authorities and/or industry regulators whom we are compelled or required to do so pursuant to any law;
  • our third party service providers, third party management companies, sub-contractors or other parties as may be deemed necessary by us to facilitate your dealings with us

It may be necessary to transfer your personal data to companies within OZEL® group or service providers within or outside Malaysia for purpose of fulfilling our obligations to you in respect of the Purposes and also in providing integrated services, maintaining and storing records.

Integrity of Your Personal Data

We will take reasonable steps to make sure that the personal information we collect and process is accurate, complete, not misleading and up-to-date. In the event if there is any change to your Personal Data provided to us, kindly notify us as soon as possible.

Access and Correction

If you wish to request access to or to rectify your Personal Data or withdraw or limit your consent, you may send your request through email

Personal Data Protection Officer

Changes to This Notice

OZEL® reserves the right to update and amend this notice from time to time. Any material changes will be posted on with the updated notice.

 OZEL® Jewellery (M) Sdn Bhd (619807-D),
 LOT 1323 & 1324 , Taman Koperatif ,
 Jalan Long Yunus ,
 15300 Kota Bharu ,
 Tel No: 609-744 0266